Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Solution First Limited ("Company", "we", "us", or "our") concerning your access to and use of the IB Recruiting Coach platform. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

To use our services, you must:

• Be at least 16 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate, current, and complete registration information
• Not be prohibited from using our services under applicable laws

User Accounts

When you create an account with us, you agree to:

• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access
• Not share your account with others
• Keep your account information accurate and up-to-date

Free Trial

We offer a 48-hour free trial with limited features. During the trial period:

• You have access to up to 20 questions and 20 answers
• Deal Discussion features are not available
• The trial automatically expires after 48 hours
• No payment information is required for the trial

Paid Subscriptions

After your trial expires, you may purchase a subscription to continue using our services:

• Subscriptions are billed on a recurring basis (monthly or annually)
• All payments are processed securely through Stripe
• Prices are subject to change with 30 days' notice
• You authorize us to charge your payment method for the subscription fees
• Subscriptions automatically renew unless cancelled

• You may cancel your subscription at any time through your account settings
• Cancellations take effect at the end of your current billing period
• You will retain access to paid features until the end of your billing period
• We do not provide refunds for partial billing periods
• Refunds may be issued at our sole discretion in exceptional circumstances

Acceptable Use Policy

You must use our services responsibly and in compliance with all applicable laws. You expressly agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Infringe on intellectual property rights, including copyrights, trademarks, or trade secrets
• Attempt to gain unauthorized access to our systems, networks, or databases
• Share, distribute, sell, license, or republish our proprietary content without written permission
• Use robots, scrapers, crawlers, or automated tools to access our services
• Interfere with, disrupt, or impose unreasonable load on our services or infrastructure
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity
• Use our services for any unlawful, fraudulent, or malicious purpose
• Transmit viruses, malware, or other harmful code
• Harass, abuse, or harm other users
• Reverse engineer, decompile, or disassemble any aspect of our services

Important: Violation of this Acceptable Use Policy may result in immediate termination of your account without refund, and we reserve the right to pursue legal action where appropriate.

All content, features, and functionality of our services, including but not limited to text, graphics, logos, questions, answers, and software, are the exclusive property of Solution First Limited and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our services for your personal, non-commercial use only.

User Content and License Grant

You retain all ownership rights to any content you submit to our platform, including practice responses, behavioral answers, deal notes, and any other user-generated content ("User Content").

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, store, modify, display, and process your User Content solely for the following purposes:

• Providing you with our services and features
• Generating AI-powered feedback and personalized recommendations
• Improving and developing our platform and services
• Analyzing usage patterns to enhance user experience

You represent and warrant that: (a) you own or have the necessary rights to your User Content; (b) your User Content does not infringe any third-party rights; and (c) your User Content complies with these Terms and applicable laws.

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE:

• That you will secure employment or interviews
• The accuracy or completeness of any content
• Uninterrupted or error-free service
• That defects will be corrected

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOLUTION FIRST LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Indemnification

You agree to indemnify, defend, and hold harmless Solution First Limited from any claims, liabilities, damages, losses, and expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Termination

We reserve the right to suspend or terminate your account and access to our services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Dispute Resolution

In the event of any dispute, claim, or controversy arising from or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, we encourage you to first contact us directly to seek an informal resolution.

If we cannot resolve the dispute informally, any legal action shall be brought exclusively in the courts of England and Wales, and you consent to personal jurisdiction in those courts.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our platform and updating the "Last updated" date. Your continued use of our services after changes take effect constitutes acceptance of the revised Terms.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our services, constitute the entire agreement between you and Solution First Limited concerning your use of our services. If any provision of these Terms is deemed invalid, the remaining provisions shall continue in full force and effect.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Assignment

We may assign our rights and obligations under these Terms to any party at any time without notice to you. You may not assign your rights or obligations under these Terms without our prior written consent.